Nano Gear offers a 10-day money back guarantee after receiving your order. You can return a Nano Gear product if not completely satisfied within 10 days of receipt, based on the date of delivery according to the carrier tracking number. All returned products are subject to a 20% restocking fee. There are absolutely no refunds for shipping costs  All systems must be returned in their factory configuration. Return shipping costs are the responsibility of the customer regardless of the reason for return. All returned merchandise must be accompanied by its original packaging, accessories, and manuals, otherwise your return may be subject to additional fees.
10-day money back guarantee only applies to products sold directly by Nano Gear. Orders over $4000 and orders that have been financed are not eligible for return. You must contact Nano Gear customer support for an RMA# prior to return of merchandise.